This is the most important thing to know if you park somewhere that uses Parken Lot, and it decides who to ask when something goes wrong.
Your arrangement is with the property, not with Parken Lot. We provide the software the property uses to manage spaces, issue permits and collect payment. The property sets the rate, the rules and who may park.
What that means in practice
- Questions about your space, your rate or the rules go to the property.
- Enforcement is the property's decision. It may include citation, immobilisation or towing where local law allows. We provide the tools; we do not decide.
- Ending the arrangement happens according to the property's rules and any lease between you and them.
What we are responsible for
The software itself, and your personal data, which we handle as set out in the Privacy Policy.
If you cannot reach the property, or your question is about the software rather than the parking, contact us and we will help.