Reports

The four reports — occupancy, revenue, delinquency and turnover — what each answers, and how to take one away as a file.

This is for property owners and their staff. The page is Reports.

There are four, and each one downloads as a CSV file you can open in a spreadsheet.

Occupancy

How full your parking is, lot by lot: how many spaces there are, how many are assigned, how many are open, and how many are out of use.

This is the one to read before deciding whether to raise the price or open a waitlist.

Revenue

What was collected, by month. The figure is what reached you — what the occupant paid, less our charge and any tax — so it reconciles with your payouts rather than with the prices on your pricing screen.

Delinquency

Who is behind, and by how much. Read with the dunning emails, it is the list of people something is about to happen to: a suspended permit first, then a released space.

Turnover

Who started and who ended, over a period. A lot with high turnover is usually a lot with a pricing or a communication problem, and this is where that shows up before the occupancy report moves.

Reading them honestly

A report shows the property you are looking at. With more than one property, the control at the top of the screen narrows everything to one, and a figure you quote to somebody should say which property it was for.

Does this answer it?

If not, write to us — we would rather fix the article than answer the same question twice.