This is for owners, managers and enforcement staff. The page is On the ground, then Enforcement.
What this property enforces
Start with the offences. Each one carries a name, a grace period, a fee, and whether it warns before it cites. Parken Lot seeds six to begin with — no permit displayed, parked in another space, blocking access, accessible space without a permit, expired permit, guest pass expired — and you can edit them or add your own.
Every offence shows as Warning, then a citation or Citable at once.
Recording a violation
Record a violation asks what the vehicle is doing, its plate and state, anything worth writing down, and photographs.
The grace period is stamped on the record at the moment you observe it, so changing the policy afterwards cannot make an old violation citable sooner than it was.
From there a violation can be warned, cited once its grace has run out, or closed.
Citations
A citation gets a number, the fee from the offence, and a due date fourteen days out. Nothing is ever deleted: waiving a fee records what was waived and keeps what was charged.
An occupant can dispute a citation from their own screen, and you decide it with Uphold, Reduce or Withdraw.
A citation is a record, not a charge. Parken Lot does not add a citation fee to the occupant's bill and does not collect it; how you collect a fee is yours to arrange.
What Parken Lot does not do
It does not tow. Nothing here dispatches a tow, contacts a tow operator or issues a statutory notice. Enforcement is the property's decision, taken under the law of the place the property is in, and Parken Lot provides the tools rather than the decision.