When every space is taken, somebody who accepts an invitation joins the waitlist, in the order they arrived. When a space comes free it is offered automatically to the first person waiting, held for them for a limited time, and passed to the next person if they decline or let the offer run out.
It is under Leasing, then Waitlist.
How a space is offered
- A space comes free because somebody's parking ended, including a space released for non-payment.
- The first person waiting is offered it, unless they asked for a particular kind of space and this is not one.
- The space is held for them and they are emailed. Their own page says which space it is and when the offer expires.
- They answer from My parking with Claim it or No thanks. To claim a paid space they need their name, telephone, a vehicle and a card on file, and the page lists anything missing.
- If they decline or the offer expires, the space is offered to the next person.
What the property can do
The Waitlist page lists everybody waiting, in order, with the kind of space they want, any space on offer and when that offer expires.
- Claim it takes an offered space on the person's behalf.
- Remove takes somebody off the waitlist.
Once somebody holds a space, they come off the waitlist automatically.