If you cannot sign in

A forgotten password, too many attempts, a lost authenticator, a code that has not arrived, and what to do when nothing works.

This is for anybody with a Parken Lot account.

You have forgotten your password

Use Forgot your password? on the sign-in page. A link is emailed to the address on the account and expires in an hour. Resetting the password signs you out of every device, including the one you reset it from.

You are asked for your second factor at the next sign-in, as usual.

It says there have been too many attempts

Sign-ins are limited per address. The message tells you how many seconds to wait. Nothing is locked and nothing needs unlocking — wait, then try again.

You have lost the device with your authenticator

Sign in with a recovery code instead of a code from the app. Each one works once.

If you also have a passkey or emailed codes on the account, use either of those.

A code from the email has not arrived

Codes expire ten minutes after they are sent, and a fresh one cannot be requested for thirty seconds after the last. Check the address on your account, and check the junk folder.

You have run out of ways in

If you hold no recovery codes and no other method, write to support@parkenlot.com from the address on the account and say what happened.

You can sign in, but something else is wrong

Anything about your space, your rate or the property's rules is the property's, not ours. Ask them first.

Does this answer it?

If not, write to us — we would rather fix the article than answer the same question twice.