Closing your account

What happens when you close a Parken Lot account, the thirty days to change your mind, and what has to be settled first.

This is for anybody with a Parken Lot account. It is under Your account, then Account, as Close my account.

What happens immediately

Any subscription is cancelled, you are signed out everywhere, and nothing more is charged.

The thirty days after that

For thirty days the account is still there and every screen carries a notice saying when it goes. Keep my account cancels the closure and puts the account back exactly as it was.

After the thirty days your name, email address, sign-in methods and saved cards are removed for good. Invoices and payments are kept, without your name on them, because they are financial records.

What has to be done first

Parken Lot will not close an account that somebody else still depends on, and will tell you which of these applies:

  • You still own a property. Delete it first, from that property's settings.
  • You still park somewhere. Ask the property to end your parking, so that nobody is left charging a closed account.
  • You are an administrator. Another administrator removes an administrator.
  • You owe us money. Settle your Parken Lot invoices first, under What you pay.
  • We are holding money for you. Occupant payments we have not yet sent you have to reach you first. Set up payouts, wait for the money to arrive, and close the account after that — we cannot pay it to an account that has gone.

Does this answer it?

If not, write to us — we would rather fix the article than answer the same question twice.