Checking a permit

How to check a permit or a visitor pass at the kerb, what each verdict means, and why a check does not use a pass up.

This is for owners, managers and enforcement staff. The screen is On the ground, then Check a permit.

Two ways to check

Start camera reads a permit or pass QR code through the device's camera. Where a browser cannot do that, or where there is no code to point at, type or paste the code or the link into the field instead.

What it tells you

A valid permit shows the property, the space, the permit code and the registered plates. Anything else says why, in as many words: the permit was revoked, it expired, it is not valid yet, the space is no longer assigned to that occupant, it is suspended for non-payment, or it belongs to another property.

Visitor passes

A visitor pass is checked on the same screen. A pass is good for one entry and is not used up until you admit them — checking it tells you the verdict without consuming it, and admitting them is a separate confirmation.

A pass belonging to another property in your own account says so, and you can choose to accept it anyway.

Anybody can check a permit

The page behind a permit's QR code is public, with no account needed, so a gate attendant or a neighbour can check a code without being given access to your property. It shows only what a check needs: the property, the space, the plate and the occupant's first name and last initial.

Does this answer it?

If not, write to us — we would rather fix the article than answer the same question twice.